How to calculate feature adoption rate
- 1
Count total active users
Pull unique active users in the period using the same active definition you use elsewhere (login, key event, etc).
- 2
Count users who adopted the feature
Count users who took the qualifying action at least once during the same period. Be specific about what counts as adoption.
- 3
Enter both numbers
Add eligible users if some of your audience cannot reach the feature (plan tier, device, geo). Add power users if you want a depth signal.
- 4
Read the adoption rate and act
Compare to the band table. Low or below-average bands point to discoverability or value gaps; strong bands suggest doubling down.